Digital Twin Provider

About the Customer

This technology company focuses on BIM (Building Information Modeling) technology development and promotion. They provide BIM-based digital solutions to companies in the construction industry.

Project Background

Besides developing and promoting BIM technology, the company also created skill training courses and offers online training services.

The Problem

Students and instructors said the existing live-stream training had poor interaction. When a student ran into a problem, the instructor couldn't remotely access the student's computer to help them fix it.

After training ended, students had no way to practice on their own. Instructors couldn't see how well students were learning, which led to poor training outcomes.

The instructor team includes both full-time and part-time teachers, making staff management and course management difficult.

The Solution: DaDesktop Cloud Desktop

DaDesktop is built on over 20 years of high-end IT training experience from its parent company. It is a cloud desktop product designed specifically for training. Every feature is made for training needs.

Key features

Works in a browser: Students and instructors just open a web browser to get started. No software to install. Works on low-spec computers, which helps reduce learning costs for students.

One-click clone: After the instructor sets up the software and environment needed for a course, they can copy it to all student cloud desktops instantly.

Remote help: The instructor can see every student's desktop. When someone has a problem, the instructor can take remote control of their computer and guide them in real time.

Global data centers: Supports users from different countries and regions joining the same training session.

Flexible and dynamic: You can add or remove participants anytime, and adjust cloud desktop hardware specs on the fly.

Permission management: Administrators can easily set up instructor and student permissions for all-in-one management.

Results

After using DaDesktop, both instructors and students gave very positive feedback. Setting up courses and joining training sessions became much better experiences for everyone.

The one-click clone feature saves instructors and support staff a huge amount of time. Set up once, use for many training sessions. Instructors can now focus on creating better courses, teaching, and answering questions.

The recording feature and data analytics help instructors understand how students are learning. This gives them useful information for improving courses and refining their teaching process.

Course satisfaction rates went up to 95% after switching to DaDesktop for training.